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TLC Program: Information

TLC Description

TLC Program - Library and Learning Center

TLC stands for Textbooks, Laptops, Calculators.  

The TLC Program is a collection of textbooks, graphing calculators, laptops, and WiFi hotspots.

TLC textbooks and calculators check out for the entire semester and are required to be renewed every 3 weeks.

Laptops check out for 4 weeks at a time and do not renew.  They may be checked out again the day after return.

WiFi hotspots check out for 1 week only and they are not renewable.  The hotspot may be checked out again the day after return.

Students must be enrolled in an English Basic Skills (READ or 800 level ENGL), Math Basic Skills (811, 110, 120, 190), or ESL class to be eligible for TLC. We do not carry textbooks for MATH 190 but students in those classes may check out a laptop and/or calculator.

STEM TLC is a cohort of the TLC Program designed for STEM (Science, Technology, Engineering, Math) majors.

Students must be enrolled in at least one of the STEM TLC supported classes in order to be eligible.

Approval by a Retention Specialist or Financial Coach is required in order to participate in the TLC Program.

Please note: Due to short staffing, TLC paperwork will only be processed during specified TLC hours in the Library and Learning Center.  A student may drop off completed TLC paperwork but they will have to wait until TLC hours to pick up their TLC material unless previous arrangements have been made.

Library TLC hours:  Mon. – Thurs. 10:00 a.m. – 12:00 p.m. ; 5:00 p.m. – 7:00 p.m.

   Fri. 10:00 a.m. – 12:00 p.m. ; Sat. 11:00 a.m. – 1:00 p.m.

How to Renew TLC Items

Renew textbooks and calculators every 3 weeks

· Email (include name, library card number, and G number)

· In-person (Mon. - Thurs. 8 a.m. - 9 p.m. , Fri. 8 a.m.- 3 p.m. , Sat.10 a.m. - 2 p.m.)

· Over the phone 650-306-3267



Basic Skills TLC Forms


List of Retention Specialists and Financial Coaches

Basic Skills and ESL Students

         Jose Zelaya - Retention Specialist

         Phone:  650-306-3228

         Office:  BLDG 9-124

         Diana Espinoza Osuna - Retention Specialist for ESL and CBET

Phone: 650-306-3488

Office: BLDG 3-147

        Jessica Boyle - Retention Specialist for EOPS

Phone: 650-306-3553

Office: BLDG 9-131

Yesenia Mercado - Financial Coach/Financial Aid Technician

Phone: 650-306-3280

Office: BLDG 9-109

Julie Lamson - Financial Coach/SparkPoint Coordinator

Phone: 650-381-3552

Office: BLDG 3-125


STEM Students

Gonzalo Arrizon - STEM Retention Specialist

Phone: 650-306-3463

BLDG 9 - STEM Center, 2nd Floor

Sally Heath - STEM Retention Specialist

Phone:  650-381-3556

BLDG 9 - STEM Center, 2nd Floor